At Phoenix Carpet Repair & Cleaning we  take what we do very serious. We have a passion for working hard and serving the great people of the Valley of the Sun! Our Technicians have  over 55 years of combined experience in the Carpet repair/Installation/cleaning Industry. We take pride in doing the job right the first time. That being said we wanted to answer four of the most common questions asked by our clients.

1. Carpet Stretching -  “Do I need to move all my furniture in the room that’s being stretched?” -  The answer is Simple, Yes! The most common reason for carpet stretching is the Carpet Ripple, wave, bump, crease. All the weight needs to be off the area that’s being stretched so that we can power stretch the carpet from wall to wall ,evenly and cut/remove the excess carpet and then re-tack it back in place. If there is weight on the carpet this creates stress points on your carpet and creates more challenges in the future. if you have someone tell you differently they are not being honest and you will be calling me or some one else to fix your problems later on. So We understand moving the furniture is a pain in the ________. But to get the job done right it is the only way to do it! Carpet Cleaning is best to be done after stretching. Call us for a cleaning quote!

2. Permanent Sections (carpet Patch) – “How do you fix holes & pet damage?” -  You may know them as “patches” but in the industry they are called “permanent sections” because they are permanent additions to your carpet. Once we are there we will remove the damaged area and use either a piece of carpet that you have laying around in the garage or attic. If you don’t have an extra piece of carpet laying around we can take a piece of donor carpet from a back corner of a closet or a non-conspicuous area in your home or apartment. Then we can put a piece that closely matches back into the closet . On a side note, the worse place you can store a piece of extra carpet here in Arizona is the Garage or attic. The carpet slow cooks here in Arizona. After a few years it will not serve as a donor piece. Call me and I can explain more is necessary.

3. Pet Damage “Can I buy a piece of new carpet from my favorite carpet store like Home Depot or  Loews?” – Carpet is made at the carpet mill in a dye lot. Which means its nearly impossible to find an exact match. Below you can you see the difference in the color tan? When its carpet and its permanently bonded to your existing carpet it can really stand out so that why we need to use a piece of the original carpet that you have from the original install or from a closet.

4. Carpet Repairs in general  “will I be able to see the seams?”“Will my repair be noticeable?” – Some times a carpet repair is seamless and other times they can be noticeable slightly depending a few factors. 1. What kind of shape is the carpet in over all. 2. where is the damage located? 3. Carpet repairs are a fraction of the cost of carpet replacement. So give us a call and we answer any other specific questions you might have and give you a free Phone Estimate.