Customer Reviews

Thank You for choosing Phoenix Carpet Repair and Cleaning Specialists

SO, WHAT DID YOU THINK?
Phoenix Carpet Repair and Cleaning works hard to meet all of your needs. Feedback and support will make us better at serving you.

PLEASE TAKE SOME TIME AND WRITE A QUICK REVIEW ABOUT US! JUST CLICK  ONE OF THE ICONS AT THE BOTTOM OF THIS PAGE AND GET STARTED!!

SINCERELY, PHOENIX CARPET REPAIR AND CLEANING!

Scott – January 13,2012
Great Workmanship and a Great attitude. Thank you guys for repairing my carpet and saving us money.
Trickster – November 23, 2011
Excellent work from a trustworthy guy. If I ever need carpet repair work done again, I know who to call.
Common Sense Guy – Oct 26, 2011
Great company, fast, courteous, professional, and job well done. The reviews online are all good for a reason. If you need carpet work done, hire them. It’s that simple.
Dave‎ - Oct 6, 2011
I had some carpet repaired after my dog decided to tear up an ink cartridge on it. The repairlooks great, they were able to take out the ruined carpet (about 18″x18″) and replace with a scrap piece I had. I know where the repair was done and it’s still difficult for me to see it. Robert (and his assistant) showed up on time, did therepair for the price quoted, and left the carpet looking excellent. I would definitly use these guys again (though I hope I don’t have to deal with anymore ruined carpet). Thanks guys – great work.
Darrin – Sept 29, 2011
I had found Robert and Phoenix Carpet Repair with the help of Google, and began reading extensively on the site about his “carpet stretching” expertise. We had brand new Berber carpet installed in 3 rooms of our home just 5 years ago and due to an improper install the carpet was loose and had “waves” in it. I had searched around the internet before looking to get it fixed but seemed nobody specialized in this type of repair, until this past weekend. Let me tell you that Robert and his team are AMAZING; not just the work they do but the way they conduct themselves! Always returned my calls or answered the phone, showed up on time with a courtesy call a bit ahead of scheduled time. Robert got me in contact with movers to help move all the furniture (those guys were not only very careful but very humorous), and a carpet cleaning by Brian at Phoenix Carpet Repair (who also cleaned a couch for us that also looks incredible!). I own my own small business so I can appreciate the long hours and customer service needed to be successful. Robert and his network are a testament to what this country was built on…good, honest, professional, hard work!! Highly recommended.

‎ 


Excellent Service…
Phoenix Carpet Repair is an excellent service. I found them on craig’s list and hired them to repair carpet in a house I bought that was a foreclosure. The carpet had wrinkles in it and they were able to stretch those out. Also, in one of the bedrooms, the previous owner had spilled paint and it had dried. Phoenix Carpet Repair used the carpet in the closet to patch it and everything turned out perfectly.They showed up on time and their estimate was right-on. Robert honored the estimate and didn’t go over it. They are honest and reliable. - Garth

PHX Carpet Repair came out the same day…
 I was going to throw out the carpet in our nursery because it was so rippled and had numerous holes. PHX Carpet Repair came out the same day of my call (on New Years Eve!) and fixed my carpet so that it looks as good as new. The best part was they were ridiculously cheap and quick. From talking with the repair man I could tell that he new far more than my original installers. This company is Awesome! Make sure your request Robert as he is the Best!

Lonnie 
I had a terrible situation my carpet had at least 6 burns from the coals for hookah smoke. i called up this number and got it repaired for a good price and the job was efficient I recommend phoenix carpet repair for sure. Review taken from Yahoo Local under Phoenix Carpet Repair

I Love the opportunity 

I love the opportunity to get service on the same day of the call. I didn’t have the carpet and Robert was able to offer me some of his carpet. Robert’s carpet was the same color as mine. He saved me a ton of money on carpet and on repairs! http://www.phoenixcarpetrepair.com

That is Customer Service

Robert,
I can’t believe what a great job you did on the carpet spots that were ragged and not meeting the with the hardwood floor.  We are leasing our house since we just moved here from California and wanted to make sure the area was right for us.  We got a little dog which our kids love but the dog got locked in the room and tore up the carpet horribly trying to get out.  The nails were sticking out and everything.   After you fixed the carpet, it looks like brand new!  I can’t believe it.  Not only that, but you answered your own phone and made it to our house the same day and did the repair.  That is customer service.  I will definitely be recommending you!  As a matter of fact I already have to our neighbor!

Thanks again for your professional and responsive service. We would NEVER have received any type of service like this in California.

Thanks, Melissa and Ruben Arizpe

Would definitely recommend!

I was stood-up by a chain carpet repair…‎‎
Our ten year old living room carpet had pulled away from a tile transition area. Several sections of carpeting had frayed including an angled area where a 2 1/2″ X 4″ section was in shreds. We got an appointment with a “carpet repair chain”, moved the heavy sofa beds along with our other furniture the night before, and crossed our fingers that a re-stretch would solve the problem. Wait a minute. I left out the part about draining a 125 gallon aquarium and putting the fish in a bucket. So, the wife left work early the next day to keep the appointment only to get a call that the repair guy was just-too-busy to keep the APPOINTMENT. We all can agree that Things Happen. But we were NOT offered to be first in-line for a next-day appointment. What we WERE offered was an appointment three days later. With no apology. No apology. No thank you. No nothing. We called Robert. Robert gave us an appointment for the very next business day. Then, amazingly(?) he showed up for the appointment! He power stretched the entire dining room and family room, gained enough slack to remove the frayed areas, and installed double nail-strips along the tile transition. The new seam is awesome. Amazing. Precise. Flawless. Call Robert. Don’t waste your time. Call Robert.

OUTSTANDING JOB!

Robert came to fix a hole my puppy made in my carpet and replace that section with the carpet from my closet. I needed help in a pinch and he was right on time. He replaced everything and it looks like new! He was very reliable, pleasant to talk to and worked very quickly. Very honest man! I HIGHLY recommend him to repair your carpet!‎

SAVED US OODLES OF MONEY!!!…

Robert, Just a note of thanks for the great job you did repairing our carpet this week. You saved us oodles of money because we didn’t have to buy new carpet! I will definitely use you for future carpet repairs and refer you to as many people as I can. Thanks again for your punctuality, your professionalism and your high standards of quality.

Quick and Great Service…‎‎

I had some torn carpet in the middle of my floor and in the edge of the living room of my apartment. It was all done by my puppy teething and just looking for things to chew on. I found Phoenix Carpet Repair off Craigslist, a very good resource for home repairs. I called Robert to get an estimate of his prices. He willingly came out within an hour just to examine my carpet first before he started. Although my biggest struggle was finding matching carpet for the repairs, Robert still did a tremendous job on patching my carpet back together. Fast and efficient without the stress. I appreciate the work, now lets hope my dog doesn’t find the new patches and re tear them.‎

Excellent repair job….‎‎

My wife and I recently introduced two puppies into our home after an older dog passed on. The two puppies wasted no time in ripping out the carpet on the top of my staircase and digging up the carpet by the back door of my house. I found Robert and Phoenix Carpet Repair on Google and called. Robert was exceptionally friendly to deal with on the telephone and answered all of my questions in great detail. Robert and I scheduled a time for him to come to my house the next day and Robert showed up promptly on time. Fortunately, I live in a newer house and the builder had left me with extra carpet. Robert was able to use my extra carpet to patch the hole and fix the torn carpet. He did a wonderful job and from a distance you cannot tell that the carpet was damaged at all. I would definitely use Robert again (although I really hope that I don’t have to). But I feel better knowing that when the problem does happen again, I know exactly who to call.‎

CALL ROBERT FIRST!!!…‎‎

My dog tried to dig a hole under my bedroom door (in my Berber carpet), making a large square of baldness that looked unrepairable!!! I got a quote from a competitor, and was just about to go with them until I called Robert and he beat their price by $100, on a $200 job. He came out on a Saturday to work with my schedule, worked his miracle (which looks amazing), and made it look effortless!!! Thanks so much Robert!!!!! I will DEFINITELY call you first next time!‎